Trans-Continental Group’s extraordinary growth over more than a decade is founded on the commitment to innovative and imaginative design, coupled with the determination to produce goods of only the highest quality. Our products are rigorously tested by independent testing laboratories before being approved for distribution, ensuring that all items exceed the statutory requirements. Our in-house team of quality control engineers, based in Hong Kong, travels throughout the Far East to inspect all goods in the factory prior to authorising shipment.
The Customer Services Department communicate both with our retail stockists and very often the end consumer, quickly sorting out any questions that may arise. This is a service level so far unrivalled in our sector, we are pleased to say we have many testimonials from satisfied customers that have been impressed with our speed, courtesy and efficiency. It is inherent in our organisation that quality counts; it is this, after all, on which we have built our reputation.